Privacy Policy

At DuckDik, we take our users' privacy very seriously. This policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Who are we?

DuckDik is a registered trademark managed by Duckdik S.L.L., located at Calle Azaleas, 5, 28440 Guadarrama, Madrid, with CIF B06917256.
You can contact us at any time at: info@duckdik.com.

2. What data do we collect?

We collect the following data when you use our website:

  • Contact Information: name, email, address, phone.

  • Payment information: processed securely through platforms like Shopify, Stripe, or PayPal (we do not store your banking information).

  • Navigation Data: IP address, device, pages visited, cookies, and purchasing behavior.

3. Why do we use your data?

We use your data to:

  • Process orders and shipments.

  • Manage your account and provide you with support.

  • Send you updates about products, offers, and news (if you voluntarily subscribe).

  • Enhance the site's user experience and security.

4. Legal Basis for Processing

We only process your data when:

  • It is necessary to execute a contract (for example, a purchase).

  • You have given your consent (for example, by subscribing to our newsletter).

  • We have a legitimate interest (service improvement, fraud prevention, etc.).

  • It is required by legal obligation.

5. Do we share your data?

We do not sell your data. We only share it with third parties when it is strictly necessary to provide our services:

  • Payment platforms (Shopify, Stripe, PayPal)

  • Messaging and logistics services

  • Marketing and analytics tools (such as Google Analytics, Meta Ads, Klaviyo)

All these providers comply with equivalent data protection regulations.

6. How long do we keep your data?

We only keep your information for the necessary time to fulfill the described purposes and legal obligations. You can request the deletion of your data at any time.

7. Your rights

You have the right to:

  • Access your personal data.

  • Rectify it if it is incorrect.

  • Request its deletion.

  • Limit or oppose its processing.

  • Port your data to another provider.

You can exercise these rights by writing to us at: info@duckdik.com

8. Cookies

We use cookies to enhance your browsing experience. You can manage your preferences in our cookie notice or through your browser settings. See our [Cookie Policy] for more information.

9. Security

We protect your data using encryption technologies, SSL certificates, and both technical and organizational security measures.

10. Changes to this policy

We reserve the right to update this policy to reflect legal changes or service improvements. We will notify you of any significant changes.

Last update: May 20, 2025
Duckdik S.L.L. – Calle Azaleas, 5, 28440 Guadarrama, Madrid – CIF B06917256
info@duckdik.com